Key Features
OVERVIEW
This project was designed to revolutionize the Tyre Testing management process by shifting from manual, register-based operations to a fully automated system. Previously, tasks such as receiving samples, allocating tests, tracking progress, generating reports, and handling invoicing were all performed manually, leading to inefficiencies and limited transparency. The new solution integrates these functions into a streamlined digital platform, enhancing operational efficiency and accuracy. It offers real-time tracking, automated report generation, and efficient invoicing, addressing prior issues and significantly improving customer satisfaction. This modernization aligns the lab with advanced technological standards, substantially reducing the risk of errors and elevating service quality.
01.
Centralized Data Repository
The new system provided a centralized platform to manage labs, test types, staff roles, and responsibilities, ensuring consistency and accessibility of data across the organization.
02.
Customer Management
Customer management capabilities enabled efficient handling of client interactions, enhancing service delivery and satisfaction.
03.
Workflow Management
The new system facilitated seamless workflow management, from sample reception to test allocation and report generation, optimizing both efficiency and accuracy.
04.
Automated Billing and Invoicing
Automated billing and invoicing streamlined financial processes, reducing errors and delays while improving cash flow management.
05.
Real-time Reporting
Adhoc reports generated on-the-fly provided real-time insights into ongoing tests, empowering stakeholders with timely decision-making information.
06.
User-Friendly Interface
The system was designed with a user-friendly interface, ensuring ease of use and adoption, which facilitated a smooth transition to automated processes.
